Over the years that Shelter to Home has been operating, there have been significant changes in the clientele. In 2008, most of our clients were men. They all came from Lookout homeless shelter. Our team contacted other agencies like Vancouver Coastal Health, Canadian Mental Health Association, North Shore Crisis Center and Hollyburn Outreach. Gradually our client group changed to a point where women and children became 70% of our clientele. Five years ago there was a spike in the numbers of Seniors who were referred, often due to renovictions or hikes in rent that people on fixed incomes could not afford. In the last year and a half we have assisted Ukrainian refugees.

Recently, we have been noticing a trend: a higher number of single mothers with children. A significant portion of these clients are immigrants or refugees. In May and June alone there were 10 families with a total of 20 children. Most of these clients come from safe houses for women, VCH, the Multi-Cultural Society, and Hollyburn Family Services. There is a deep sense of satisfaction, knowing that we are helping to give these families, a fresh start.